IAV-253/feat: Add Tone & Style Configuration Management for Customer Care Agents
🎯 Overview
This MR implements the tone and style configuration feature for customer care agents, allowing users to customize how agents communicate with customers.
✨ What's New
Features
- Get Tone & Style Configuration: Retrieve current communication settings for any agent
- Update Tone & Style Configuration: Modify agent tone of voice and response style
- Validation: Input validation with proper error messages
- Audit Trail: Detailed logging of configuration changes
Closes IAV-253