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IAV-253/feat: Add Tone & Style Configuration Management for Customer Care Agents

salaheddine zidani a demandé de fusionner feature/IAV-253 vers develop

🎯 Overview

This MR implements the tone and style configuration feature for customer care agents, allowing users to customize how agents communicate with customers.

What's New

Features

  • Get Tone & Style Configuration: Retrieve current communication settings for any agent
  • Update Tone & Style Configuration: Modify agent tone of voice and response style
  • Validation: Input validation with proper error messages
  • Audit Trail: Detailed logging of configuration changes

Closes IAV-253

Rapports de requête de fusion