IAV-1101/feat(integrations): Freshdesk integration type in wizard & agent dashboard
Summary
Added support for Freshdesk as a new integration type across the integration wizard and the agent dashboard.
Changes
Integration Wizard
- Added Freshdesk as a selectable integration type
- Implemented configuration steps specific to Freshdesk (credentials, validation, etc.)
Agent Dashboard
- Added support for creating a Freshdesk integration from the dashboard
- Added support for replicating an existing Freshdesk integration
Testing
-
Tested Freshdesk integration creation via wizard -
Tested Freshdesk integration creation via agent dashboard -
Tested Freshdesk integration replication via agent dashboard
Related Issues
Closes IAV-1101